Customer Support
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Official Business Information
For verified merchant transparency and official correspondence:
Business Name: Mozen
Operating Brand: Devpply
Proprietor: Abdul Basheer Mohammed Imran
Support Email: [email protected]
Platform Website: devpply.com
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Have a question about your resume, credits, payment, or technical troubleshooting? Reach out to our engineering support team directly:
Send Direct Email →Support Inquiries Handled
- Billing & Credits: Razorpay payment verification, credit pack updates, or refund assistance.
- Technical Help: PDF export formatting, ATS score parsing issues, or account access.
- Feature Suggestions: Recommending new engineering templates, frameworks, or platform enhancements.
Response Guarantee
Our support team operates Monday through Friday. We guarantee a response to all valid inquiries within 24 to 48 business hours. For urgent billing issues, please include your Razorpay payment ID in the subject line.